Performance Metrics

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Study: Trust Associated With Employee Retention, Repeat Business, and Timely Project Completion

Autodesk and FMI find organizations with higher levels of trust report higher... More

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IBS 2020: Communication, Fun, and Cohesion Create Strong Culture

Strong culture creates more motivated teams, drives better customer experience,... More

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Can Your Glass Walls Stand Up to the Next Hurricane?

Raised sills, floor-supported systems, and reinforced structural posts are among... More

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How Zach Snider Creates a Meaningful Workplace

The Case Award finalist tracks and rewards employee performance to help them do... More

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How Should You Measure a Great Remodeling Company? First, Look Beyond the Numbers.

Purpose, not process, is what drives success More

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5 Ways to Turn Your CRM Data into Dollars

If you're just gathering customer information, you're missing out. More

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Online Calculator for Evaluating Window Performance

When working with energy conscious customers, use this online calculator to make the sale. More

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Leads for the Asking: Building Referral Business

From e-newsletters to satisfaction surveys, there are a variety of ways to boost the referral portion of your lead flow. Here, marketing experts supply some basic steps to streamline the process. More

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To Beat the Competition, First Get to Know Them

Assessing competitors should be a regular, ongoing part of your business strategy. Here's why: Most businesses were built around a niche or advantage that the company founder perceived as missing from the marketplace, but you should never assume that your competitive advantages will be there forever. More

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