Tim Nagle

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Nobody's Perfect: How to Apologize to a Client

It's inevitable that there will be mistakes made on a remodeling project. How you and your staff handle those errors makes all the difference to your clients' happiness and your company's reputation. More

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A Foot on The Brake: On Hiring, Remodelers Proceed With Caution

The new remodeling HR is slow and cautious to hire. And remodelers have surprised... More

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Getting to Know You: Finding Your Ideal Client

Using Duct Tape Marketing strategies to find your ideal client and target your marketing More

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How to Make a Referral Book

Consultant Tim Nagle tells you how to make and use a referral book to stay in touch with past customers. More

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