When an employee from Home Check Plus was recently asked to crawl into an attic and eradicate some bats from a customer's home, it didn't seem like an odd request. That's because the St. Cloud, Minn., company is more than just your average remodeling company. President Dale Gruber has tapped into the lucrative and expanding market of maintenance contracts. More
Remodeling is by its very nature a contentious process. But there is no magic bullet to protect against run-ins with customers or, worse, with their lawyers. The best protection, many remodelers agree, is as simple as establishing the rules and then making sure everyone follows them. More
Homeowners contemplating a remodel and those building second and third homes have virtually the same wish list. From oversized kitchen islands to walk-in showers, the crossover of features from new construction to remodeling is seamless and nearly instantaneous. More
Most remodelers say they have been surprised by growth, and the group is split on whether growth is necessary to remain healthy and vital. Has your business growth ever been unmanageable? Why? What suffers most? More