Safe House: Benefits of Holding Site-Specific Safety Meetings
The steps one remodeler takes to ensure that his crews and subcontractors are safe on site.
Trash Talk: How to Set up a Jobsite Recycling Program
Jobsite recycling is an idea whose time has come. Here are some tips to help you set up your company's recycling program.
Promoting Range: A Bold, Simple Print Ad Tells the Company Story
This magazine ad campaign aims to both build brand and educate consumers about the company's range of work.
Preparing for the future of your business
Succession planning, a rarity in the industry just a decade or two ago, has become...
Firm focuses on exclusivity and high quality
Rick Hjelm of Phase II General Contractors likes to keep a tight focus on his...
Rewarding employees for extra effort
To communicate the importance of customer service and to build a strong reputation for his staff of eight, as well as subcontractors, the president of Phase II General Contractors in Lakewood, Wash., instituted a simple reward system.
Tour de Force
The phones ring off the hook for about two weeks every fall at Phase II, says Rick...
Survey about remodeling businesses on the Web
This month's Reader Panel shows that remodelers are still on the on-ramp to the...
Managing and training your field crew
Managing field crews requires constant monitoring of systems and training.
Remodelers Should Mimic Japanese When It Comes to Customer Service
The Japanese have shown me that American business doesn't have a clue about...