Remodelers are facing one of the most unforgiving insurance markets in years. Slammed by soaring premiums and multiplying exclusions, impenetrable contracts and fleeing providers, they're struggling to afford and hold onto good commercial policies that won't leave them high and dry on the rare occasions they actually need them. More
Jeff Winn has a simple time- and money-saving strategy for recruiting and retaining field staff: he lets his bilingual lead carpenter, Steve Heredia, do the hiring. It's a logical fit, notes Winn, president of Big Sky Construction, San Jose, Calif. “Steve works in the field directly with these people, he's hands-on, he can see if they have any deficiencies or bad habits to turn around.” More
