Jay Van Deusen

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Evaluating employees' key accountabilities

Jay Van Deusen, president of Van Deusen Construction, in Bel Air, Md., says the company has been using this evaluation system for a couple of years now. More

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Fostering accountability with details and metrics

Personal accountability is integral to remodeling success, but most remodelers want to create a pervasive organizational culture of accountability as well. More

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The Circle of Appreciation

Giving praise doesn't come naturally to everyone. Remodeler Jay Van Deusen grew up in a household where doing things right was the expectation and deserved no praise. So when he started Van Deusen Construction, Bel Air, Md., he paid well, expected a lot, and considered that the end of the employee-employer bargain. More

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Reading List: September 2004

Big50 remodelers recommend their favorite business books. More

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Lead Tracking Prompts Marketing Re-Focus

After learning from tracking sheets that 87% of his leads came from referrals, Jay Van Deusen re-allocated marketing dollars to hit those who give him most of his business.One way Van Deusen Construction of Bel Air, Md., does that is to reward referrals with free service calls. More

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