Delegation ó or the lack of it ó is probably the biggest obstacle facing new... More
The first thing I do is assure the customer that I'm not going to go back and tell the employee that “Mrs. Jones said you didn't clean up adequately.” That might make the customer uncomfortable, particularly if the job isn't finished yet. More
Since 1990, new immigrants have entered the American work force in unprecedented numbers and altered its makeup as never before. More
Remodeling has progressed in its long march toward professionalism, but unethical... More
Instead of putting an ad in the paper and hiring someone on the basis of gut instinct -- his past practice -- Eichhorst decided to screen the candidates first. He hired Bob Handwerk, of local human resources firm RLH & Associates, to handle the hiring process. More
Every year, REMODELING's Big50 awards spotlight exemplary remodeling companies... More
If life goes according to business plan, an Owens Corning basement finishing system franchise will be Gary Eichhorst's ticket to future retirement. "Once I get it developed the way I want, it will give me an exit strategy because it will have proven revenues year after year." More
