I don't go on a sales call unless I know what the scope of work is and what the clients think it's going to cost. When we get a call, I usually direct them to our Web site and ask that they give me a call back. More
If there is a problem and the clients withhold the payment, it gives the project manager an opportunity to talk with the client to find out what's wrong so the problem can be corrected immediately. My lead carpenter will often collect payments. More
