Bob Sturgeon

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Good Word: How to Reward Clients Who Get You New Business

It takes work to create a referral reward system and work to sustain it. But the experience of many contractors shows that a well-designed and consistently managed system regularly yields leads. More

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Making subcontractors or employees work for your business

A few years ago, Rob Mathews, president of Curb Appeal Remodeling in Dallas, had an awakening moment ó he realized he couldn't meet payroll. More

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Weekly production meetings

Bob Sturgeon was in the middle of an employee review when the idea came up: The employee wanted to know if it would be possible to hold a monthly or weekly meeting for everyone in the company. Two weeks later, Sturgeon set up a weekly production meeting. More

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