Andy Hannan

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Being proactive about safety

Teamwork is a big part of the culture at Mark IV Builders. It's everyone's responsibility to work together and participate in company operations, even when doing so extends beyond normal job descriptions. More

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Whether employees deserve an encore

This has been a hot topic of discussion in our office for the past couple of months. We ended up having a meeting about it with all our employees, and the consensus was that if you leave here, you're gone. You can't come back. More

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Coaching the team to better performance

Managers who provide fair compensation and involve their field staff in the... More

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Remodeling show in Baltimore

This year, the Remodeling Show returns to one of its most popular venues ó the Baltimore Convention Center, located on the revitalized Inner Harbor. More

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Deciding how to make decisions

Suppose your client at the last minute asks your painter to use different paint.... More

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Keeping priorities straight

It takes humor to tell the boss he or she is micromanaging. Yes, humor. Production manager Andy Hannan and estimator Kirk Van Kamp of Mark IV Builders in Bethesda, Md., found a non-threatening way to approach the difficult task. More

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Personality Tests and Profiles Can Help Everyone Get Along

What makes Mazmanian, a certified professional behavior analyst, so certain of the qualities of his client's employees is a combination of experience and tools. He has been working with contractors for 15 years and uses the DiSC, a behavioral profiling tool used since 1945 on about 20 million people, and the PIAV, a 20-year-old personal interests, attitudes, and values assessment that measures why people act the way they do and what drives them. More

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Managing Tough Customers

It goes against everything we've always been taught: It's not about fine... More

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