Case Handyman Services

Franchise organizations in remodeling have grown as theyíve focused their service offering. More

According to Bob Weickgenannt, president of Starcom Design/ Build in Columbia, Md., "Ifyou want to give your customers the best service, you'vegot to have all the cards." And, in the competitive remodeling market, yourtrump card may very well be your ability to offer financing. More

Some six years after selling its first franchise, Case Handyman Services has expanded rapidly, with 66 partners nationwide. Now, its sister company, Case Design/Remodeling, a Bethesda, Md.ñbased firm that served the Washington, D.C. metropolitan area to the tune of $40 million in 2004, hopes to match that success by franchising full-service remodeling. More

I had a great attitude, was feeling confident, and knew I had a good chance of selling because I had gathered a lot of information before the call.Guy Marzano is a new sales rep with Case Handyman Services of Golden Valley, Minn. We'll recap his experiences over the coming issues. More

What I learned: I realized I needed to talk to people and get reinforcement that the slump wouldn't last. Guy Marzano is a new sales rep with Case Handyman Services of Golden Valley, Minn. We'll recap his experiences over the coming issues. More

Whether we're vowing to stop some kind of negative behavior or swearing to start some kind of positive behavior, one fact about New Year's resolutions remains unchanged: We fail more often than we succeed.--Mark Richardson is president of Case Design/Remodeling and Case Handyman Services, Bethesda, Md., and the author of 30-Day Remodeling Fitness Program. More

I suggested that I tell him about the company anyway, so that he (or a neighbor) could consider contacting us if he changed his mind, and then I did a 15-minute presentation.Guy Marzano is a sales rep with Case Handyman Services of Golden Valley, Minn. In his first month of commissioned selling, he made six sales on 20 calls, some results still pending. More