Once they've written a check, customers don't change their minds. But you need to get that check. So be clear about how much you need for a deposit and why. That will eliminate most pushback. More
Even during a recession, bonuses and good benefits for employees help this remodeler retain talented staff. More
As demand has plummeted, sunroom dealers have had to adjust to a different kind of market. More
Kip Lee has a term for the ailment afflicting the salesperson who writes $200,000 one month and can't sell anything the next. The owner of Coastal Empire Exteriors in Savannah, Ga., calls it Fat Wallet Disease. The polite term is "economic leveling," the tendency to work to some self-imposed limit. More