Eugene-Springfield, OR

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High Praise: Service Excellence Award for Big50 Remodelers

Partnering with GuildQuality, REMODELING offers the Service Excellence Award to recognize Big50 winners who consistently deliver an exceptional customer experience. More

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Making His Mark: Tom Kelly Wins the 2011 Fred Case Entrepreneur of the Year Award

For his business acumen, entrepreneurial spirit, and industry involvement, Pacific... More

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9 Questions With Tom Kelly

The president of Neil Kelly Co. shares details on a new acquisition and persevering to grow a business. More

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Under New Owner(s)

In 1983, Mary Kilgore took a job as an accounting clerk at Mid South Building Supply, a $10 million siding, window, and cabinetry business in Springfield, Va. Two years later, company founder Norman Rales started looking for a way to retire. The problem: Rales' children had no interest in taking over the business and potential buyers were few and far between. More

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Hitching to a Star

Leads flow almost effortlessly to Osborne Co. Like many other remodelers, the Springfield, Va., business capitalizes on its membership in a respected trade organization. Nearly 55% of its leads come from either the Web site of the National Association of the Remodeling Industry (NARI) or the local chapter magazine, says the company's president, Ben Osborne. More

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Built-Ins Add Up

Providing the option of built-ins can add to your bottom line and can give that customer something more than a custom deck. More

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Get the Message

Looking for a place where consumers, contractors, manufacturers, and others can share installation and maintenance tips, and the finer points of various window products? More

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