Sales veteran and trainer Mike Damora is general manager at K&B Home Remodelers based in Succasunna, N.J.
Train salespeople to provide top-notch service and you'll achieve fewer follow-ups and more sales
Train salespeople to provide top-notch service and you’ll achieve fewer follow-ups and more sales
If you insist on being one of those business owners who doesn't want to hear about anything he doesn't know about already, you may not be a business owner much longer, REPLACEMENT CONTRACTOR columnist Mike Damora says.
When a company becomes a prisoner of habit, it shows. Maintain a happy staff--and healthy profits--by welcoming new ideas.
The younger demographic is all about mobile browsing and instant updates. Neglect your online audience, and you're skipping out on valuable customers.