Zap the Gap: Understanding Generational Differences

Never before have there been four generations in the workplace and the marketplace at the same time. Meagan and Larry Johnson, the father-daughter team and co-authors of Generations Inc., spoke to Remodeling Leadership Conference attendees about how generation­­al bias affects our perceptions of clients and employees and our behavior toward them. In this video, the Johnsons explain the differences among generations and how that affects workplace behavior.