Customer Service

Posted on
6 Steps to Better Selling

It's time to reboot your sales strategy—here's how Read more

How to Harness the History of Cost vs. Value
Posted on
How to Harness the History of Cost vs. Value

Use the report's long-term track record to back you up when you explain to clients... Read more

Posted on
Going Away for a While? Let Your Clients Know

A friendly e-mail beforehand can help you avoid grumbling later Read more

Posted on
How to Make Your Designers’ Work Easier

A few policies and practices can reduce stress and boost productivity Read more

Posted on
Want to Make More Sales? Ask Questions First, Show Off Your Expertise Later

Listening to a client’s problems is the first step in developing a solid—and profitable—relationship Read more

Posted on
Give Your Best Customers ‘Patron’ Status

Clients whose jobs contribute most to your success merit special treatment Read more

Posted on
Why the Better Business Bureau Is Still a Standard-Setter

How is the established service faring in a world where online review sites reign supreme? Read more

Posted on
Want to Perfect Your Pitch? Treat Every Sales Meeting Like an Audition

The best way to boost your sales is to tailor your approach to your audience Read more

Posted on
When a Good Angie’s List Promotion Goes Bad—Fast

Sure, promotions on the review site attract customers, but what happens when something goes wrong? Read more

Posted on
How to Add Magic to Your Customers' Experience

Take a cue from a department store Read more

RSS
REMODELING Big50 2015 Enter Now
Close X