Customer Service

Unleash Your Sales and Marketing Superpower: Customer Service
Posted on
Unleash Your Sales and Marketing Superpower: Customer Service

Keep clients happy—and your sanity intact—by providing top-notch customer service Read more

Posted on
Buy Your Remodeling Clients a Meal. It'll Pay You Back Later

Taking customers to dinner gives you an opportunity to learn about and fix problems ... and boost your reputation Read more

Unleash Your Sales and Marketing Superpower: Negotiation
Posted on
Unleash Your Sales and Marketing Superpower: Negotiation

From pricing to scheduling to selections, all of remodeling is a negotiation Read more

Posted on
6 Steps to Better Selling

It's time to reboot your sales strategy—here's how Read more

How to Harness the History of Cost vs. Value
Posted on
How to Harness the History of Cost vs. Value

Use the report's long-term track record to back you up when you explain to clients... Read more

Posted on
Going Away for a While? Let Your Clients Know

A friendly e-mail beforehand can help you avoid grumbling later Read more

Posted on
How to Make Your Designers’ Work Easier

A few policies and practices can reduce stress and boost productivity Read more

Posted on
Want to Make More Sales? Ask Questions First, Show Off Your Expertise Later

Listening to a client’s problems is the first step in developing a solid—and profitable—relationship Read more

Posted on
Give Your Best Customers ‘Patron’ Status

Clients whose jobs contribute most to your success merit special treatment Read more

Posted on
Why the Better Business Bureau Is Still a Standard-Setter

How is the established service faring in a world where online review sites reign supreme? Read more

RSS
REMODELING Big50 2015 Enter Now
Close X