Features

  • The 2013 Big50

    Looking for inspiration to help you build on the housing recovery? Look no further than these 50 company profiles for fresh ideas and best practices.

     
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    Business How-To: Evaluate Health Care Options

    Navigating the sea of health insurance options can be daunting for a small business. We help you start plotting your course.

     
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    Setting in Stone

    An outdoor kitchen, cozy fireplace, and sandstone patio with hot tub make the most of the outdoors for entertaining in Idaho.

     
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    Optimized Engagement

    We asked experts how online reviews relate to search engine optimization. Here's what they had to say about keeping your business's reputation at the top of search results.

     
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    Sites for Sore Eyes

    An overview of online review sites and what they can and can't do for remodeling contractors.

     
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    Friendly Recommendation

    The Angie's List model may not be able to sustain itself. New review sites are developing that are free to use and may ultimately be more trustworthy for consumers.

     
  • Good Word

    Reasons for and against rewarding clients to write online reviews of your business.

     
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    Friend or Faux?

    Until consumers are better educated or angry, business owners will have to deal with the fallout from fake online reviews.

     
  • Leading Lights

    George Faerber, owner of Bee Window, in Indianapolis, has a follow-up program to help nurture Internet leads.

     
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    I Heart Angie (Not)

    Despite their complaints about Angie's List's business practices, contractors remain with the service -- if only in self-defense.

     
  • Necessary? Evil?

    Is it possible for online review sites to be a win-win for remodeling contractors and consumers?

     

Before + After

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    Standing Room Only

    Making the most of the existing footprint and incorporating the pantries creates space for two cooks.

     

Business How-To

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    Visual Aides

    Let TV and movies be your guide to some creative approaches to presenting your next design plan.

     

First Word

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    The Webs They Weave

    Online reviews are a relatively recent and powerful trend. But Craig Webb's editorial points out that the basic concept is not new.

     

Dashboard

Your Business

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    Profit in the Modern World

    Times are changing. Is your profit model keeping up with the times?

     
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    Inside Job

    Your building material supplier can play a role in identifying if your employees are stealing.

     
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    Responding to Reviews

    Follow these eight steps to respond to reviews and manage your online reputation.

     
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    Safety First

    The National Association of the Remodeling Industry stresses the importance of preserving the health and safety of employees, trades, and clients in an update to its code of ethics.

     
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    Community Service: Helping Firefighters

    Two remodelers give back to their communities by providing training opportunities for local firefighters.

     
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    Trouble Over Time

    Avoid getting hit up for thousands in overtime pay by creating a "wall" of protection.

     

Other Articles

  • Don’t Compete — Differentiate

    Competing on price is not the long-term answer for winning jobs and seeing your company thrive. Shawn McCadden describes a better way.

     

Your Clients

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    Fresh Appeal

    These small tokens are whimsical and eco-friendly, catching homeowners' attention.

     
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    Calm & Clean

    Cara Leucht, office manager at Degnan Design Build in Wisconsin, tells about how her company did a late-night laundry room install.

     

Your Team

  • Team Trust

    Without trust, your company culture and bottom line will suffer. Tim Faller outlines how to build trust and why it's so important to the success of your company.

     
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    Growing in Place

    Rather than expand through hiring, remodeler Stan Acton uses a spreadsheet to help him get the most out of the carpenters he already has.

     
  • OSHA: Roof Safety Rules

    Fall protection is now OSHA's No. 1 national priority, but a lot of roofing contractors don't know it. Here's what you need to know.

     
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    Get Off My Jobsite

    Matching project manager to homeowner by personality type, and having a policy on homeowner jobsite visits, helps avoid conflicts that can turn toxic.

     

Your Projects

  • 7 Benefits of Pre- Staging Projects

    Ordering and checking materials before setting a start date is well worth the effort. Here's why.

     
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    Filling the Void

    Achitect Duo Dickinson's book "Staying Put" features this ranch house infill that offers a simple solution for a family that wants to make its "starter" home a residence for the long term.

     
  • Plan Well

    Tailoring your layout to your clients needs.

     
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    All Together Now

    Seminars about options for combining households helps educate customers and positions this remodeler as an expert.

     

K+B

Spec Book

Home Performance

Products

Products

In Focus

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    Something to Lean On

    Decking manufacturers turn their attention to railings, offering numerous new options for curb appeal and design flexibility.

     
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    Super Sunlight

    By taking advantage of tax credits, in some cases homeowners can pay less for this solar-powered operable skylight than for a fixed model.

     
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    X- Ray Vision:

    Wish you had X-ray glasses to find pipes, studs, and other objects behind the wall? This hand-held radar scanner let's you see more.

     
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    Go the Distance: Leica Disto E7500i

    Combine features such as distance measuring and tilt sensors to get unique indirect measurements that aren't possible with regular distance meters.

     
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    Trick Your Tripod

    Together, the BS 150 Compact Tripod and the GLL3-80 Leveling and Alignment Laser offer a complete leveling solution.

     
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    Shed Some Light

    Illuminate tight fastening situations with two new lighted screwdrivers.

     
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    RH Peterson's Real Fyre Direct Vent Gas Inserts

    These inserts use no room air for combustion, generating efficiencies of up to 82%.

     
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    Spotlight: Outdoor Fireplaces

    Get twice the impact with this modern two-sided fireplace that can span indoor-outdoor installations.

     
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    Awning Efficiency

    The right awning can add visual interest to an outdoor space, with the added bonus of energy efficiency.

     
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    Outdoor Kitchen Upgrades

    Take your kitchen design up a notch with these high-end outdoor appliances.

     
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    New Finish for Cypress Collection Garage Doors

    Cypress Collection garage doors offer a new walnut finish and sleek panel design.

     

Good Form

  • Brandtastic

    Atlanta Design & Build shares this blueprint for how the company re-branded itself.

     
  • Playing by the Rules

    Asking subcontractors to sign a code of conduct to help ensure consistent high standards.

     

Other Articles

  • Do’s and Don’ts for Managing Subcontractor Installers

    Subcontractor installers can be your best friend or your most recent nightmare. It’s all in the expectations set and how you follow through. Company owners and industry experts offer their tips for managing installers.

     
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    Hanley Wood, USGBC Establish Strategic Partnership With Greenbuild

    Hanley Wood and the U.S. Green Building Council (USGBC) have announced a strategic partnership whereby Hanley Wood has acquired the Greenbuild International Conference and Expo.

     
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    Plagued by Dissatisfaction? Don’t Beat Yourself Up Over It

    Industry consultant Paul Winans reflects on an inspirational idea from dancer and choreographer Martha Graham.

     
  • House Bill Seeks To Revise Lead-Paint Rule

    Twenty-two members of the House of Representatives caught up with their Senate colleagues May 22 by introducing legislation to lighten the burdens imposed by the Environmental Protection Agency's Lead: Renovation, Repair, and Painting rule.

     
  • Attitude Adjustment

    Prequalified leads cost you real money, so a salesperson who fails to close should have a good reason for doing so. If the rep's attitude is part of the cause, don't wait to address it.

     
  • Letter to the Editor: It's Time To Scrap the Lead-Paint Rule

    In this letter to the editor, a California contractor argues that the federal government's lead-paint program isn't worth the cost and should be abandoned.

     
  • Tomorrow Starts Today Video

     
  • Use Customer Testimonials to Build Momentum Video

     
  • Benchmark Your Company Against the Big50's Numbers

    This year’s Big50 posted average gross margins around 33% and net profits of roughly 9% for 2012. That’s the best showing for any Big50 group since 2006 and far above another popular standard benchmark.

     
  • Mark Hunter Know Your Customers’ Goals… Video

     
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    RMLC Panelists Share Social Media Success Stories

    Paul Hamtil, David Merrick, and Chris Wright share their candid insight into how to make social media work for relationship building, lead generation, and brand awareness.

     
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    Bruce Case's RMLC Takeaways

    Bruce Case regards the Remodeling Leadership Conference as one of his favorite events of the year. Here's what he learned at the latest gathering.

     
  • Tips for Subcontractor Success

    Clear communication is a solid start. But here are more tips for working with subcontractors.

     
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    Now That We’re Booming

    Kathy Shertzer writes about the importance of not allowing yourself to get into debt: "[B]usinesses fail because of debt. Don’t fall prey to that temptation again. Plan ahead because the pendulum always swings back."

     
  • ‘Sales Hunter’ Tells RMLC 2013 Attendees: Sales Is Leadership

    Selling well requires using what you know – building and design – to take charge of that sales conversation. Speaker Mark Hunter shows how leadership engenders confidence and leads to sales success.

     
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    Chew on This: Breaking Old Habits for the Better

    Industry consultant Paul Winans uses his own experience of getting a dental crown made to show readers how they can change existing habits.

     
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    Organize Jobsite for Payoff in Efficiency and Profit

    Contractors and remodelers can be pretty lax when it comes to keeping an efficient jobsite. What many don't realize is that all those trips to the truck for tools and all the time spent setting up and breaking down can have a big impact on their financials.

     
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    Illinois Remodeler Wins Fred Case Entrepreneurship Award

    Nick Richmond of Illinois-based Matrix Basement Systems has won the 2013 Fred Case Entrepreneur of the Year Award in honor of achievements in both manufacturing and marketing that propelled his remodeling company.

     
  • Houzz Doubles the Number of Pro Category Listings

    Houzz, the website for home remodeling and design that has begun selling guaranteed high-visibility listing space to pros, announced May 13 it has doubled to nearly 60 the  number of construction categories that visitors can use to find a contractor.

     
  • Real-World HR Help

    Human-resource and benefits expert Doug Delp offers tips on doing a human resources self-audit to the audience at the 2013 Remodeling Leadership Conference.

     
  • Blogging: Getting Started

    You have a company website, but it's not bringing in any leads. If this is prompting you to consider writing a blog to remedy the situation, Darren Slaughter has some advice for you.

     
  • Embrace These Five Traits for Professional and Personal Success

    Al Walker's fun, inspirational message about successful leadership traits.

     
  • New Judge Joins Remodeling Design Awards Panel

    2013 Remodeling Design Awards Update: a new judge is selected to join the panel.

     
  • Differentiate or Die

    The old benchmark of meeting customer expectations is no longer valid. Remodelers must create value and exceed expectations, according to consultant Remodeling Leadership Conference speaker Sam Geist.

     
  • To Get Business, Focus on Relevance and Quality: Branding Expert

    Focused, frequent, high-value content placed on high-traffic Internet content aggregation sites will give you your best opportunities to boost your company’s revenue and profit, a nationally known branding expert told attendees at the Remodeling Leadership Conference.

     
  • Seeking New Customers? Look First to These Four Household Types

    Baby boomers and upper-income families are the groups most likely to drive remodeling activity over the next decade, says Metrostudy’s chief economist.

     
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    Make Bathrooms Safer, Easier To Use for All

    Bathrooms can be hazardous places — especially for older adults — as slips and falls can be painful and dangerous. By including universal design, however, bathrooms can be made safe for people of all ages.

     
  • Look, Steer

    Industry consultant Paul Winans offers a simple yet powerful reminder: knowing where you're going will help you get there.

     
  • Big-Ticket Remodeling Activity Up 1.1% in 1Q: Metrostudy

    Remodeling and replacement activity nationwide did better than previously expected in the first quarter and remain on a steady upward path over the next three years, Metrostudy projected in its latest Residential Remodeling Index.

     
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    Understanding Features vs. Benefits

    Darren Slaughter talks a lot about promoting your company’s features on your website and  making sure you tie those features back to the benefit the customer receives by doing business with you. Here he clarifies the difference between features and benefits.

     
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    Requiem for a Brand

    What happens when "one of the oldest and most well-respected remodeling companies" in Baltimore, as it's described on the company's website, suddenly closes its doors.

     
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    Selling Curb Appeal

    Lots of folks are selling their homes.  If your client wants to grab that first impression and make it a good one, they will need to pay attention to their home's exterior. That's where remodelers can help -- and possibly help themselves to get future business.

     
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    An Alternative Process

    Industry consultant Paul Winans offers suggestions on how to get clients away from the three-bid process.

     
  • Picking Up Where You Left Off — the Right Way

    Melanie Hodgdon and Leslie Shiner discuss the importance of planning for deliberate — rather than haphazard — growth as the industry comes out of its slump.

     
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    Tradesperson Training

    By educating subcontractors about company policies and principles, Odd Fellows Contracting helps ensure consistent customer satisfaction.

     
  • This Prospect's Not A Good Fit. What Now?

    Industry consultant Paul Winans blogs about how to say no in the right way to a prospect.

     
  • Defining Your Marketing Theme

    Andrew Davis, author of "Brandscaping," offers advice on how to use partnerships and social media to target prospects who appreciate your company's core value and want to work with you.

     
  • Smart SEO Drives Potential Clients to Your Website

    Consultant April Wilson offers tips to create a search-friendly website that is beyond an online brochure.

     
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    The Lemon Zinger

    Having a critical spirit is easy. It takes almost zero effort—especially when it appears you have endless days ahead of you. Being kind is always a different story, writes Kathy Shertzer.