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How much time and energy are you spending to help your employees do a better job? How much inconvenience are you willing to tolerate for the sake of employee betterment? The most likely answer is: "Not enough."
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Meetings serve three main purposes: communication, training, and motivation. As a leader, it's your job to make them great as “events,” not just as a vehicle to convey information. As the leader of your company, you are the master of ceremonies. You must ensure those who attend get their money's...
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Most remodeling company owners will lose a key employee at some point in their tenure. Whether the employee is being fired, relocating, or starting their own company, owners can prepare for this eventuality. They can be ready for the steps they will need to take when that person leaves. And they...
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“We want our carpenters to love their craft and not get bogged down in administration,” says David Amundson, owner of TreHus Builders. Instead of a lead carpenter system, this Minneapolis design/build firm has used a “master carpenter system” for the past 15 years.
Recently, I talked with a friend and fellow remodeling company owner. He was furious that another, much larger remodeling company had, in his mind, tried to poach one of his longtime employees. I don't know if the employee was approached or that employee approached Big Remodeler Inc. In the scheme...
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What makes for strong leadership? We all know it when we see it; the trick is to articulate what the key ingredients are. Here are 10 key elements that I believe form the common denominator among successful leaders in any industry.
One franchise option growing in popularity is the Owens Corning Basement Finishing System (BFS). Introduced in 1998, sales reached $55 million in 2003. Chuck Stein, president of Owens Corning Remodeling, says that signing on with the BFS concept is “a unique opportunity [for remodelers] to expand...
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There are seven steps to selling that every salesperson should master: prospecting, the initial contact, qualifying the client, presentation, meeting objections and concerns, closing the sale, and referrals. Here's a look at the first three.
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The main reason employees leave their jobs is their boss. That's true not only in the remodeling and construction industries but in manufacturing, food service, banking, retail — you name it. What are you doing that's driving yours away?
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I spent yesterday morning chasing down parts for a 1930s John Deere manure spreader and ordering seed for quail food plots. So when I came across a book titled The Accidental Manager, by Gary S. Topchik, the title intrigued me.