A visit to an airport restaurant demonstrates that companies benefit by institutionalizing friendliness, courtesy, and good humor.
-
If hosting a remodeled-home open house can be nerve-wracking, imagine the anxiety that might come with hosting five open houses in one neighborhood, in a two-hour window, on one day.
In a rough economy, with layoffs taking place, client confidence may be shaken by your company's staffing changes. Keeping clients informed can alleviate their anxiety.
These remodeling companies have been in business for 25 years or more. What’s the secret to their long-term success?
Erika Heet is editor of The Robb Report Collection and senior editor of Robb Report, a magazine originally sent to people who bought a Rolls-Royce, to complement their purchase, but later expanded to include a wider luxury market. The magazine is published monthly and has a circulation of 113,000...
Proliferating popularity of e-mail newsletters compounds potential payoff, challenges for remodelers.
Clients will be more comfortable when they know who will be working in their home. Staff bios and photos are one way for clients to get to know your staff.
A remodeling coach can take the mystery out of remodeling by bridging the communication gap between homeowner and contractor.
Comparing before and after photographs reveals the dramatic changes and craftsmanship of high-end remodels.
An interview with the president of SRD International, in Los Angeles, a travel concierge company.