Tom Riggs

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The Client-to-Employee Feedback Loop: a Positive Reinforcement The Client-to-Employee Feedback Loop: a Positive Reinforcement

Remodelers find positive client feedback an especially strong motivational tool in a difficult economy. More

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Remodelers dicussing overhead profit

Do you charge for your production manager's time as part of overhead, or as a direct cost to specific jobs? More

Remodelers Look For Ways To Attract Young Workers
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Remodelers Look For Ways To Attract Young Workers

Remodelers who lament the challenges of attracting new people to the profession... More

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People + Skills: Going South

Basic business functions must be kept in balance to ensure profitability and success. But the working interactions between employees also must be kept in balance for an enjoyable, productive environment. More

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Get your employees going in the right direction

Remodelers often say that they "hire to retire" and "promote from within." Employees already in the fold know the company's systems, and require less training in the new position than someone from outside would. That means a smoother transition when a position does open up, saving time, money, and aggravation. More

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A good consultant can be a life raft

Most remodelers are not skilled in every aspect of the business world ó and they don't need to be. Part of learning how to thrive and grow in a competitive market means seeking outside help, and there are consultants who can help you become more effective in just about every business area. Many times, these consultants can help identify solutions to problems you didn't even know you had. More

Three to Watch
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Three to Watch

Deep in the minds of many remodelers, one big question looms: What happens to my... More

Using Union Workers is Beneficial
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Using Union Workers is Beneficial

Simply doing the right thing for employees is the reason remodelers like Neil... More

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Sound hiring and firing practices

Riggs Construction didn't act quickly enough to terminate a difficult executive and so subjected its entire staff to his toxic attitude for five damaging years. By contrast, a criminal background check that is part of the meticulous hiring process at Rockland Inc. prevented the company from putting a convicted sex offender in clients' homes. More

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Insurance Reassurance

Remodelers are facing one of the most unforgiving insurance markets in years. Slammed by soaring premiums and multiplying exclusions, impenetrable contracts and fleeing providers, they're struggling to afford and hold onto good commercial policies that won't leave them high and dry on the rare occasions they actually need them. More

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