Rick Provost

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Insurance Restoration Jump Start: Taking the Franchise Route

When diversifying their services to include insurance restoration, two remodeling companies opt to take the franchise route to get started. More

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A Different Take on Ethics A Different Take on Ethics

A contractorís reputation is at risk even when he does everything right. More

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Big-Box Installed Services, Part 3: Materials and Warranties Big-Box Installed Services, Part 3: Materials and Warranties

Detailed management of big-box installed sales including warranties, supplies, materials, and contracts. More

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Big-Box Installed Services Part 2: Design Standards

In part two of his series, Web columnist Rick Provost addresses the difficulty of creating a pricing structure for design features that works for both the remodeler and the retailer More

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Big-Box Installed Services, Part I Big-Box Installed Services, Part I

In the first of a three-part series, Web columnist Rick Provost explains the pros and cons of working with large hardware retailers on installed sales. More

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Help With Trouble Customers

An Angieís List-type website provides a view from the other side and helps businesses avoid problem customers. More

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Documenting Systems: Where to Start Documenting Systems: Where to Start

Documenting how to operate your company can help improve productivity and profitability. More

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