Michael Gervais

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How To: Get the Best Pricing From Suppliers How To: Get the Best Pricing From Suppliers

Strengthen supplier and subcontractor relationships for better pricing on your remodeling jobs. Read more

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Lead-Generation Services: Make Me a Match Lead-Generation Services: Make Me a Match

Many full-service and design/build remodelers are inclined to try lead providers ó once. Read more

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Following the remodeling rules

Remodeling is by its very nature a contentious process. But there is no magic bullet to protect against run-ins with customers or, worse, with their lawyers. The best protection, many remodelers agree, is as simple as establishing the rules and then making sure everyone follows them. Read more

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Targeting profitable jobs

Separating the wheat from the chaff within that customer plain is how remodelers reap profitability. Case, for example, relies on computer-aided analyses of its extensive project database to predict future customer buying patterns. Other remodelers take the more basic route of screening potential customers to determine everything from the limitations of their budgets to how easy they would be to work with. These interviews help remodelers avoid customers who might impede their companies' productivity objectives. Read more

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Training is essential to growth

Training yourself, your managers, and your field crews will turn your chaotic circus into a well-orchestrated troop. Read more

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Who pays for the warranty

Who will pay to replace those defective shingles? Everyone. Read more

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