Geoff Graham

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Are You up for It? Challenging the Online Review Sites

GuildQuality president Geoff Graham argues that Yelp isn't working well for the remodeling industry. Is there a solution? More

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Workplace Empowerment: Turn Your Company's Management Plan on Its Ear

Geoff Graham on how empowering your employees can have amazing results for you, them, and your business. More

Even Better: Updates & Improvements to the GuildQuality Website
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Even Better: Updates & Improvements to the GuildQuality Website

The customer survey company's enhanced website offers new features that improve... More

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How-To: Tips for Creating an Effective Customer-Service Survey How-To: Tips for Creating an Effective Customer-Service Survey

You want a customer satisfaction survey that allows you to set benchmarks for measuring your company's progress. We show you how to create one. More

10 Things Social Media Can and Can't Do for Your Company
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10 Things Social Media Can and Can't Do for Your Company

Social media can't do it all, but it can do some things really well. More

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Find Your Focus for Business Success Find Your Focus for Business Success

GEOFF GRAHAM on why business success comes from identifying what“s enduringly special about your business and focusing on it. More

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Map Quest: Project Map Highlights Company's Local Reach Map Quest: Project Map Highlights Company's Local Reach

Using maps that plot your projects for potential clients to see helps boost your level of engagement with prospects visiting your company's website. More

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Regulation or Strangulation? Some Consequences of Increased Regulatory Requirements Regulation or Strangulation? Some Consequences of Increased Regulatory Requirements

GEOFF GRAHAM: If you're an advocate for greater regulation of the remodeling industry, here are some drawbacks to consider. More

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Do the Right Thing: How to Ensure Customer Satisfaction Do the Right Thing: How to Ensure Customer Satisfaction

To help you keep your clients as happy as possible, REMODELING spoke to the industry leaders in customer satisfaction to find out how they impress their clients. More

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Press 1 for Sales Press 1 for Sales

Geoff Graham: Everything you do signals your business priorities. So don't underestimate the importance of paying attention to the little things that make for a positive experience with your company. More

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