Allison Quinn

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In the Loop

Miles sometimes separate the three field and three office employees of Almar Building & Remodeling, Hanson, Mass. But they stay in touch via “paycheck notes,” newsy pats on the back that owners Terry and Allison Quinn insert into each employee's weekly paycheck envelope. Read more

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Gauging customer satisfaction

Everyone wants to know what the client is thinking before, during, and after the project. Often, post-project responses are slow in coming or, worse, customer satisfaction surveys are never even mailed out. Read more

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