GuildQuality

Remodelers Forecast Revenue Gains This Fall and Winter
Callback Crunch: Ways to Limit Warranty Woes
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Callback Crunch: Ways to Limit Warranty Woes

Warranty work is inevitable, experienced contractors say. It’s also manageable.... Read more

Survey Data: Going Green With No Regrets
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Survey Data: Going Green With No Regrets

A survey of 187 green homeowners commissioned by the NAHB reveals that the... Read more

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Are You up for It? Challenging the Online Review Sites

GuildQuality president Geoff Graham argues that Yelp isn't working well for the remodeling industry. Is there a solution? Read more

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Make It Meaningful: Why Customer Satisfaction Should Be Part of Your Bonus Equation Make It Meaningful: Why Customer Satisfaction Should Be Part of Your Bonus Equation

Some remodelers feel strongly about tying customer satisfaction survey results to employee rewards. Read more

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Workplace Empowerment: Turn Your Company's Management Plan on Its Ear

Geoff Graham on how empowering your employees can have amazing results for you, them, and your business. Read more

Even Better: Updates & Improvements to the GuildQuality Website
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Even Better: Updates & Improvements to the GuildQuality Website

The customer survey company's enhanced website offers new features that improve... Read more

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How-To: Tips for Creating an Effective Customer-Service Survey How-To: Tips for Creating an Effective Customer-Service Survey

You want a customer satisfaction survey that allows you to set benchmarks for measuring your company's progress. We show you how to create one. Read more

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Find Your Focus for Business Success Find Your Focus for Business Success

GEOFF GRAHAM on why business success comes from identifying what“s enduringly special about your business and focusing on it. Read more

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High Praise: Service Excellence Award for Big50 Remodelers

Partnering with GuildQuality, REMODELING offers the Service Excellence Award to recognize Big50 winners who consistently deliver an exceptional customer experience. Read more

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