Farnsworth Group

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Poll: Remodelers Optimistic About Growth This Year and Next

Nearly seven out of 10 forecast revenue gains Read more

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How-To: Tips for Creating an Effective Customer-Service Survey How-To: Tips for Creating an Effective Customer-Service Survey

You want a customer satisfaction survey that allows you to set benchmarks for measuring your company's progress. We show you how to create one. Read more

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Building Relationships: Remodelers Prefer Pro Dealers Building Relationships: Remodelers Prefer Pro Dealers

Two recent surveys show that remodelers prefer pro dealers to big box stores, but they see room for improvement. Read more

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