A North Carolina couple has filed a lawsuit against the stars behind the HGTV hit show, “Love It or List It.” A year ago, the couple wanted to renovate a rental property of theirs in Raleigh, North Carolina so that they could move into the space with their teenage foster children. Knowing it was going to be a huge undertaking, Deena Murphy and Timothy Sullivan enlisted the help of “Love It or List It” via an advertisement they saw online. The show aims to renovate homes for clients who say that their home “doesn’t suit their needs anymore.” Within an hour long show, viewers get to see a renovation from start to finish and, after the “big reveal,” the clients are posed with whether they will stay with the redesigned home, or decide to list it for sale.

Yet, Murphy and Sullivan in their lawsuit said that during the program’s “big reveal," they found some major problems in the home and wanted to be compensated for the damage. The lawsuit also says that not only was the couple prey to shoddy workmanship, but they also suffered from breach of contract, unfair trade practices, and a “bizarre” business model that created “inherent conflict of interests” for a production that makes money off of TV advertisement.

The News and Observer added that:

The couple allege that “Love It Or List It” did not use a licensed architect to develop renovation plans, that they never were shown houses on the market by any N.C. licensed real estate agent who had the ability to broker the sale of those homes and were left to put up with 'disastrous work done by Big Coat [productions] and its subcontractors." The floor in the home was "reparably damaged," they contend, and duct work left holes in the floor "through which vermin could enter the house." They complain of low-grade industrial carpeting, unpainted surfaces and windows painted shut. "Big Coat’s purported agreement," the lawsuit contends, "admits that it is in the business of television production, not construction. ... The homeowners’ funds essentially pay the cost of creating a stage set for this television series."

"Love It or List It" responded to the lawsuit to fans in a Facebook post.

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