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Optimists by nature, most remodelers are also good, caring people — admirable traits that often, unfortunately, conflict with one another. Because we're optimists, we want things to work out, such as new hires and big projects. Because we care, we want to give the employee or the client plenty of...
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Current remodeling orthodoxy says bids are a thing of the past. But for some, including Atlanta remodeler Wright Marshall, architect-based bid work is still an essential part of the business.
When a potential client calls Kirk Development Co.'s office, there isn't always a salesperson to handle the call. But rather than simply taking a name and number, the Phoenix company created two sales lead sheets to guide the call-taker and give the salesperson much-needed information.
ImproveBuild Remodeler's Business Solution is an all-in-one contact management, estimating, job tracking, and job analysis system that centralizes all project info in an easy-to-manage, customizable format.
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A line item on estimates covers the cost of miscellaneous materials.
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Not all full-line remodeling and design/build salespeople are comfortable with traditional compensation.
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The danger of a sales commission based solely on volume is that the salesman has no incentive to sell a profitable job.
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One of the greatest frustrations a homeowner can face is the realization that your fabulous design will cost more to build than expected. Upscale clients are no different.
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Ever wish you could build a sales team that you could trust to sell the job as well as you do every time? One way to make that dream a reality is by using call recording software to ensure that sales calls are being handled uniformly and efficiently.
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Job-cost reports are invaluable tools for keeping projects on schedule and on budget, and for improving remodeling processes. If a report shows that the project is starting to lose money, try these constructive responses.