Having a change order management system will save time and help prevent client misunderstandings.
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Collecting payment for change orders isn't difficult, as long as you have a clear process and you make clients aware of it early in the remodeling process.
Remodelers can save themselves a lot of trouble by ensuring that they define a clear change-order process and closely adhere to it.
TIM FALLER: Should you ask your lead carpenter to estimate and present change orders?
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Pre-construction preparation using a detailed line-item spreadsheet helps build a more accurate estimate and reduce the number of change orders.
Tim Faller: There really is no such thing as a fast track. Skipping steps from planning to production can be costly.
Allison Iantosca: A gentle nudge can be more powerful than a raised voice when it comes to getting employees to change their work habits.
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With homeowners still wielding the bulk of negotiating power, remodelers must be able to plant their feet diplomatically.
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By leveraging the day-to-day contact your production staff have with homeowners, you can build trust, improve profits, and sail through change orders.
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In early 2007, Renewal Construction began its “Guaranteed Renovation” program, which promises clients that their project will be “substantially complete” by a specified target date, barring certain unforeseen disasters such as a hurricane or tornado.