How do remodelers measure their companies' financial performance? A relative few belong to peer groups that allow them to compare their numbers to those of similarly situated companies around the country. Others have more informal relationships with colleagues who trade information over a phone...
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Sales are the fuel of your company. Benchmarking your sales process can help you fine-tune your fuel efficiency. Sales process metrics are especially helpful for full-service remodeling companies because they have a unique sales process.
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Every year since 1986, we have devoted this issue to profiles of the Big50 -- owners of successful, growing remodeling companies of various sizes that are among the best in America. To select the Big50, we measure hundreds of candidates against an array of objective benchmarks, looking for those...
Advancements in technology are allowing myriad features in today's home to be automatically and electronically controlled, from audio systems and televisions to lighting and appliances, setting a new benchmark for convenience and comfort.
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A benchmark is like a line in the sand against which we measure ourselves. But comparing actual performance with a benchmark is a static measurement. Unless we've reached the goal, we have no idea whether we're moving closer to it or further away. A benchmark can help us find out where we are, but...
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Who is the better referral source, a client who sends you 18 leads of which 2 become sales or a customer who sends you 4 leads of which 1 is sold?
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Benchmarks help remodelers evaluate their company's performance. Some benchmarks are averages, some represent reasonable targets, still others set thresholds. The danger, however, is that a benchmark that is meaningful for most companies may not be appropriate for some.
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It's been three years since we published an index of Benchmarks. This updated version is organized by topic and includes dates for any Benchmark column that discusses the topic.