June 2014 Table of Contents

Features
Reality Shows Distort Client Relations—Here's How to Change ChannelsReality Shows Distort Client Relations—Here's How to Change Channels

Do remodeling reality shows always hurt, or can they sometimes help your clients? Read more

Critics' Choice

We asked three real-life remodelers to watch three reality TV shows. Here are their reviews. Read more

Punch List
NARI Promotes Staffer to CEO Job

As new EVP, Fred Ulreich takes over daily management of trade group Read more

Expect Remodeling's Pace to Quicken in '14, Hanley Wood Economist Says

Weather only slightly deterred activity this winter Read more

New Online Service Takes Targeted, Transactional Approach to RemodelingNew Online Service Takes Targeted, Transactional Approach to Remodeling

Would you give an online service 10% of a project's price if that lead results in paid work? A startup called Pro.com is betting that you will. Read more

Your Business
Use This Quick Primer to Incorporate Universal Design Into Your WorkUse This Quick Primer to Incorporate Universal Design Into Your Work

Here are the resources to tap and ideas to use to convert a design philosophy into profitable work Read more

When Do Cost-Plus Deals Make Sense?When Do Cost-Plus Deals Make Sense?

For a Pennsylvania remodeler, it's when time is tight or being a loss-leader is your approach Read more

'Yelp Trial' Injunction and Retrial Denied in Case's Final Conclusion'Yelp Trial' Injunction and Retrial Denied in Case's Final Conclusion

But judge says defendant "posted untruths" in her online reviews, warns similar cases could "chill free speech." Read more

Design
Start the Summer Right With These Outdoor ProductsStart the Summer Right With These Outdoor Products

New products expand choices for grilling, lazing about, reading outdoors, and paving Read more

Turn of Events: Vancouver Bans DoorknobsTurn of Events: Vancouver Bans Doorknobs

Universal Design is the reason, but don't expect the trend to sweep America; even advocates of better living design dislike mandates like the one the Canadian city passed. Read more

Five New K+B Products Turn Up the HeatFive New K+B Products Turn Up the Heat

From bathtubs with built-in heating systems to cooktops that use every inch of surface Read more

When It's White, Check the LightWhen It's White, Check the Light

LEDs can fail you when you're pushing a 'whiter than white' effect Read more

Replacement Contractor
Why Smart Roofers Do Attic InspectionsReplacement Contractor Why Smart Roofers Do Attic Inspections

At Russell Roofing in Pennsylvania, the salespeople/estimators do something unusual: They include an attic inspection with every sales call. Most roofers feel that checking out the roof surface provides what they need to prepare an estimate. But replacement contractors who add an attic inspection to the list cite many other benefits—including a competitive advantage. Read more

Replacement Contractor Reap the Benefits of a Structured Sales System

A detailed sales system has its benefits—the ability to plan for growth not least among them Read more

When It Comes to Asking Clients for a Deposit—Some AdviceReplacement Contractor When It Comes to Asking Clients for a Deposit—Some Advice

Be clear about how much you need for a deposit and why. That will eliminate most pushback. Read more

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