June 2005 Table of Contents

Features
Coaching the team to better performance Coaching the team to better performance

Managers who provide fair compensation and involve their field staff in the company score home runs in efficiency, quality, and employee loyalty. Read more

Managing your backlog

It is a critical moment in the evolution of a remodeling company, a delicate decision, one that can help your company thrive and prosper for years to come ó deciding how many jobs you can handle at a time and how to manage people waiting for your services. In other words: building and managing your backlog. Read more

Mentoring to build the remodeling industry Mentoring to build the remodeling industry

Eric Hoff was confused and, frankly, a little nervous. Moments before, the young owner of E.R. Hoff Remodeling, Boise, Idaho, had been cruising along when the driver of a silver Ford extended-cab truck honked the horn and pulled him over. Read more

Clients learning on the job

Whoever coined the expression “What you don't know won't hurt you” obviously never had a kitchen or bathroom remodeled. Yet even proactive clients who have done their research don't know everything that they will face. Read more

Cottage remodeling down to the details Cottage remodeling down to the details

Remodeler Alon Toker's system was a perfect fit for clients Mike and Alice Sloan. Mike Sloan is an accountant who was more interested than most clients in the down-to-the penny cost of each item installed in their small cottage remodel. “It's tough to spend money,” Mike says. “You want a contractor who understands business.” Read more

Managing and training your field crew Reader Panel Managing and training your field crew

Managing field crews requires constant monitoring of systems and training. Read more

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