February 2005 Table of Contents

Features
Fire opens the way to a remodel Fire opens the way to a remodel

Homeowner John Carmean and his wife, Chris, are no newcomers to tragedy. Their daughter, Kerry, was just over a year old when a car accident in 1974 broke John's back, paralyzing him from the chest down, putting him in a wheelchair for life. Read more

Making publicity work for you Making publicity work for you

Once upon a time, the public face of home improvement wore a beard and a plaid flannel shirt. He was Bob Vila, his show was Read more

Minimizing the loss of an employee

Most remodeling company owners will lose a key employee at some point in their tenure. Whether the employee is being fired, relocating, or starting their own company, owners can prepare for this eventuality. They can be ready for the steps they will need to take when that person leaves. And they can set up policies and procedures that prevent major disruptions. Read more

Before+After: Second Chance Before+After: Second Chance

Homeowner John Carmean and his wife, Chris, are no newcomers to tragedy. Their daughter, Kerry, was just over a year old when a car accident in 1974 broke John's back, paralyzing him from the chest down, putting him in a wheelchair for life. Read more

Reader survey on consumer trends Reader survey on consumer trends

Most of our ReaderPanel respondents agree that today's remodeling customers are more savvy and knowledgeable óabout costs, products, and what they want done ó than customers have been in the past. Read more

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