Charleston-North Charleston, SC

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Focus Your Culture on Service Excellence

There's a definite correlation between a company's success and how it works to exceed customer expectations and, ultimately, customer satisfaction. More

Going the Extra Mile: How One Company Went Above & Beyond to Ensure Customer Satisfaction for an Out-of-Town Client
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Design for All: Universal Design at the 2012 Kitchen & Bath Industry Show Design for All: Universal Design at the 2012 Kitchen & Bath Industry Show

For panelists and attendees at the 2012 Kitchen & Bath Industry Show, universal design was an important topic. More

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Numbers Game: Remodeling Benchmarks Numbers Game: Remodeling Benchmarks

Benchmarks offer a baseline for companies to evaluate current efforts and establish goals. See how your business compares to the benchmarks from these four remodeling companies. More

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Track It Down: Tips for Helping Employees Track Receipts Track It Down: Tips for Helping Employees Track Receipts

Two solutions offered by businsess owners on a LinkedIn group disscussion for ensuring that receipts don't go amiss. More

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Apple of My i: Advantages of Using the iPad in Client Presentations Apple of My i: Advantages of Using the iPad in Client Presentations

Some remodelers and their salespeople are embracing the iPad as a more powerful presentation tool. More

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Lumber Liquidators Tranquility Vinyl Flooring Lumber Liquidators Tranquility Vinyl Flooring

Featuring a wood-grain appearance and unique texture, Tranquility vinyl flooring offers the look of wood for applications where budget or moisture concerns arise. More

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ServiceMagic Reveals National and Regional Home Improvement Trends

Homeowners and service providers are optimistic about 2009 as survey identifies drivers behind home improvement projects. More

Show Supplement: A Tour of Baltimore for the Remodeling Show
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Show Supplement: A Tour of Baltimore for the Remodeling Show

Baltimore embraces its eccentric side ó the quirky architecture, character, and... More

Customer surveys can provide remodelers with valuable information
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Customer surveys can provide remodelers with valuable information

Bowers Construction, McLean, Va., has been conducting post-job customer surveys... More

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