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Other stories by Steve Gray

• You Don't Need No Satisfaction: You Can Always Find Something To Improve

  Running a successful company doesn't give you the luxury to just maintain the status quo. There's always something you can do better.

• Mutual Benefit: Connecting With Real Estate Agents

  Steve Gray on how pursuing connections with real estate agents can pay off by providing remodelers with lead opportunities.

• Making Assumptions: Don't Let a First Impression Fool You

  STEVE GRAY: Don't judge a prospect by his house — work for that client may not be at all what you expect.

• Just Say No: Recognizing When a Prospect Is Not a Good Fit

  STEVE GRAY: Don't compromise your company culture by taking on jobs for clients who are a poor fit for your business.