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It’s called PDCA, and it’s a way to improve the processes a company implements by making sure those processes produce ever-better outcomes. At Ford Motor Co., that meant a better-built transmission. For you, it could mean better service, more productive workers, or increased efficiency.
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Companies that have taken overhead as low as it can go but are still facing price pressure can look to improved field productivity to preserve profits.
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JUDITH MILLER defines and explains five key ratios that can be used to indicate your company's financial health.
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JUDITH MILLER shows how to track your progress (and make any necessary adjustments) as your company moves toward its revenue goals.
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Having a change order management system will save time and help prevent client misunderstandings.
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If you're looking for business principles to guide you through the new normal, food trucks offer some valuable lessons for running a lean, successful operation.
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JUDITH MILLER: The bubble may have burst, but there is a way to regain lost ground and regain your confidence — but it’s not a one-shot deal.
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Too much information and too much complexity can undermine the usefulness of your company "dashboard." It's best to keep it short and simple.
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Sales commissions are a cost of goods sold (COGS). Before hiring, make sure you know how commissions will affect your company's total profitability.
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JUDITH MILLER: A set of rules aimed at curing the remodeling industry's dangerous appetitie for growth.