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Years ago there was a great TV commercial where a bunch of old men are sitting around a dusty table. One stands up, pounds his fist, and announces, “This is the way we have been doing it for years, and we are not about to change,” just as the head of a seated compatriot hits the table — the man...
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Educating — or reeducating — clients about finding the best fit
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We recently tackled the largest project in our firm's history, the renovation of an 11,000-square-foot house. The challenge: to condense a project with a 6-month design process and a 14-month construction process into 9 months.
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What do you do when you have a client who is draining your business as well as your mental resources?