Customer communication is key to ensuring that this Big50 remodeler has satisfied customers and abundant referrals.
David Tyson's Charlotte, N.C., company is getting set for growth.
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This Q&A with Big50 remodelers asks how the economy affects their pricing and bidding.
This long-lived remodeling firm mixes custom home building, remodeling, and excellent customer service to keep the company going.
How do you teach your employees and subcontractors customer service skills?
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Since the economic slowdown reached the outskirts of Washington, D.C., remodeler Ed Castle has had to take an uncharacteristically proactive approach to marketing.
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This Delaware remodeler has diversified his business by providing customized space plans and estimating services for health facilities..
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We ask the Remodeling Big50: Do you run background checks on your clients?
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Which expenses do you expect to change most from 2008, and how will you offset them?
By building on the same business model he had when named Big50 in 1994, the owner of Stephen C. Gidley Inc., in Darien, Conn., doubled his sales volume from $1.6 million in 1994 to $3 million today.