Contributions from Victoria Downing

Victoria Downing, President, Remodelers Advantage Inc., co-author of Mastering the Business of Remodeling. Home of Remodelers Advantage Roundtables with over 200 members nationwide.

  • Creating good client relationships

    Mike Cook, production manager of Matt Plaskoff Construction, Tarzana, Calif., knows that misunderstandings can ruin the relationship his company has worked so hard to create with his high-end clients. To avoid this, Plaskoff project managers provide their clients with written, detailed minutes from...

  • Publicity is effective form of marketing

    Publicity -- information about you or your company featured in stories circulated through communication channels like newspaper, radio, and/or television -- is one of the most effective forms of marketing.

  • Investing In Your Team Pays Off

    Shawmut Design and Construction, a $300 million dollar commercial remodeling company in Boston, estimates that they earn double the net profit of that of their closest competitors. The people we hire must fit our core values, such as being client focused, having long-term views of the future...