Victoria Downing

Contributions from Victoria Downing

Victoria Downing, President, Remodelers Advantage Inc., co-author of Mastering the Business of Remodeling. Home of Remodelers Advantage Roundtables with over 200 members nationwide.

• Growing in Place: Make the Most of Limited Production Hours

  Rather than expand through hiring, remodeler Stan Acton uses a spreadsheet to help him get the most out of the carpenters he already has.

   

• Deselect Low-Value Tasks to Deliver Better Customer Service

  Industry consultant Victoria Downing outlines a strategy to lighten your workload

   

• Who Qualifies Leads? Refining the Lead Intake Process

  Having someone other than the company owner qualify leads frees the owner to concentrate on other aspects of the business.

   

• The SUm of Their Parts: Traits of a Successful Remodeling Company Owner

  Victoria Downing discusses what character traits successful remodeling company owners have in common.

   

• Get Out There: Boost Your Marketing Efforts to Keep Leads Flowing

  Victoria Downing offers ideas for how to keep your job pipeline full by reaching out to past clients.

   

• Is It Time to Hire? And If It Is, Can You Afford It?

  Victoria Downing describes the decisions that go into choosing whether and when you should add staff to your company.

   

• Position Contracts Replace Job Descriptions

  Remodelers Advantage president Victoria Downing talks about using position contracts to help employees set goals as they come onboard and understand how their job works in conjunction with others in the company.

   

• The Psychology of Persuasion: Techniques You Can Use in Your Sales Process

  VICTORIA DOWNING describes a few persuasive techniques garnered from Robert Cialdini's book, "Influence: The Power of Persuasion," that can give your sales process an edge.

   

• Weekly Meetings Are a Useful Tool, Provided You Have a Clear Agenda

  Using real-world examples, Victoria Downing offers pointers for running productive meetings.

   

• VICTORIA DOWNING: Meaningful Meetings

  A rundown of meeting types and their specific purpose.