Contributions from Andy Hannan
Andy began his construction career in high school, learned all phases of construction and building practices at U.S. Home Corp., ran his own construction company for 11 years, and has been with MARK IV Builders since 1995, where he is now production manager.
Don't just look at the big picture--pay attention to the little things.
Turn to product experts to train your crews on correct product installation and to boost your employees' product knowledge.
ANDY HANNAN on what's to be gained by communicating decision-making authority to employees and subcontractors.
ANDY HANNAN: Hiring the right employees and emphasizing customer service helps maintain company culture in the field and ensures customer satisfaction.
ANDY HANNAN: Streamlining selections on small projects to keep these jobs on track and profitable.
It's important for all your team members — both new and seasoned guys — to pitch in to give clients a positive experience and guarantee the success of the company.
Arming the superintendent with a laptop proves to be a boon to communication and efficiency.
Schedules provide a snapshot of active, completed, and future tasks. Don't underestimate how important effective scheduling is to your success.
What will your company look like in 2011? Can you organize your company to operate more efficiently and make small jobs pay?
Keeping up employee morale while contending with staff lay-offs and pay cuts is a challenge. Small gestures can be meaningful ways to boost morale.