Gallup's analysis showed the strongest links between answers to these 12 questions (grouped in four “stages”) and a company's productivity, profitability, employee retention, and customer satisfaction. For more info, visit

What Do I Get?

1. Do I know what is expected of me at work?

2. Do I have the materials and equipment I need to do my work right?

What Do I Give?

3. At work, do I have an opportunity to do what I do best every day?

4. In the last seven days, have I received recognition or praise for doing good work?

5. Does my supervisor, or someone at work, seem to care about me as a person?

6. Is there someone at work who encourages my development?

Do I Belong Here?

7. At work, do my opinions seem to count?

8. Does the mission/purpose of my company make me feel my job is important?

9. Are my co-workers committed to doing quality work?

10. Do I have a best friend of work?

How Can We All Grow?

11. In the last six months, has someone at work talked to me about my progress?

12. This last year, have I had opportunities at work to learn and grow?