The last thing Scott McCollum Sr. ever wanted to do was chase a storm. But this was different. After Oklahoma City got hit with one of the worst hailstorms ever in 2010, McCollum, then still working in Texas, was asked to help four storm victims. Two of those became his first customers, and from those humble beginnings, McRoof was born—ready or not.
“I’ve spent the last five years trying to keep a lid on this business,” McCollum says. But now, it seems, that lid is getting blown. McRoof is now an insurance company preferred contractor, and the first contractor in the state to be credentialed and approved for the MadSky Managed Repair Program network.
“We’ll be the first boots on the ground after a storm,” McCollum says. “And when you get in and you’re a recognized name, you automatically capture a certain portion of that neighborhood.”
Using the MadSky technology, McRoof can go through the entire process of inspecting, estimating, and getting insurance adjuster approval all from an iPad. “It’s the future, not only from a business aspect, but also from a contractor standpoint,” McCollum says.
- McRoof sets itself apart with the highest level of certification available—Select ShingleMaster—from CertainTeed, its supplier of choice. Additionally, McCollum points to numerous NARI and NAHB credentials including Graduate Master Builder of the Year. “That’s a big deal to customers,” McCollum says of his credentials. “We’re trying to elevate the entire industry.”
- McCollum hosts an AM call-in radio program called “Building Science,” which has helped make a name for his business. “We spend all our time educating the consuming public about how to take care of the single largest investment of their lives,” he says.
-In an age of email and texts, McCollum still sends out personal thank you cards and treats every job like a promise. “This is very personal to us,” he says, adding that his son recently joined the company. “It’s not a McRoof until a McCollum says it is.”
- McRoof makes a point to stay involved in the community through partnerships with the local baseball team and Honoring America’s Warriors. “You need to give back to the communities from which you’re deriving your livelihood,” McCollum says. “Don’t just take, take take.”