Gary Nash (holding plans) started in the construction industry helping his father, a mason. He ended up working for his father-in-law, in commercial construction, before founding his remodeling company in 1992. The company took on anything and everything, including custom homes. It was, in fact, a big loss on a custom home that convinced Nash to re-examine the way he did business. "Unless you learn it, or somebody tells you about it, you hit these walls," Nash says.

The "Nash Triple Guarantee Program" entices clients with its promise of step-by-step attention to their needs and concerns, concluding with a three-year guarantee against faulty workmanship.