If Susan Cosentini’s face looks familiar, it’s probably because you’ve seen her standing in the front of a room at the Remodelers’ Show, the Journal of Light Construction Show, or one of the other venues the speaking circuit leads her to. But remodelers aren’t the only people to whom Cosentini (center) wants to impart her wisdom. She’s actually more interested in sharing her knowledge with her clients. And in helping them get the most value—and pleasure—from their remodel.

Cosentini Construction can achieve those results because when they start a job, they make sure they understand the design of the space, what the designer is trying to achieve, and what the end result is supposed to be. When all of that is understood, then even if the techniques specified by the designer don’t quite work, her carpenters can use different methods to get to the same end. (Of course it helps that the company has an in-house architect who designed 60 percent of the work they built last year.)

“We look at the structure holistically, not piecemeal,” says Cosentini, who stresses that form and utility must go hand in hand in good design. Too often, she thinks, form plays second fiddle to utility.

Eventually, Cosentini would like for the public to look at remodelers as consultants, not just builders. But until then, the company president will “keep pouring the wisdom over them.”