Voices

Geoff Graham

Geoff Graham's Posts

Are You up for It? Challenging the Online Review Sites

GuildQuality president Geoff Graham argues that Yelp isn't working well for the remodeling industry. Is there a solution? Read more

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Workplace Empowerment: Turn Your Company's Management Plan on Its Ear

Geoff Graham on how empowering your employees can have amazing results for you, them, and your business. Read more

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Even Better: Updates & Improvements to the GuildQuality Website Even Better: Updates & Improvements to the GuildQuality Website

The customer survey company's enhanced website offers new features that improve usability. Read more

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How-To: Tips for Creating an Effective Customer-Service Survey How-To: Tips for Creating an Effective Customer-Service Survey

You want a customer satisfaction survey that allows you to set benchmarks for measuring your company's progress. We show you how to create one. Read more

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10 Things Social Media Can and Can't Do for Your Company 10 Things Social Media Can and Can't Do for Your Company

Social media can't do it all, but it can do some things really well. Read more

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