Q: My team hit a snag on a job while I was away. Instead of resolving the issues and moving forward, they let the job sit until I returned. Why isn't my team able to do anything without me being there to oversee it?
A: Your complaint is common among team leaders, and my response is always the same:
You must become the question instead of the answer. Your team members let the job sit because they're used to you being the one to fix things; the one with all the answers. Truth is, you can't afford to be doing all the thinking and all the resolving; there simply isn't enough of you to go around. You must grow your team by:
Ultimately, you must have people who can think, come up with a solution, and implement it. This doesn't mean you don't have a say in what those solutions are, but you don't have to do all the thinking and planning. Your jobs move along more steadily and your team grows, too. — Clay Nelson is a business coach to contractors nationwide; www.claynelsonlifebalance.com.